This article includes:
Recommended Firewall Exceptions
Warning
This is best carried out by your IT Company
Ensure the firewall on the local machine has the following exceptions in it:
- Both UDP and TCP Ports 1433, 1434 need to be given full ‘Allow’ access
- Winman32.exe and LaunchWinman32.exe need to be given full access through the firewalls
- You will need to ensure that the exceptions are for Private, Work and Domain Networks by ensuring all 3 are ticked in the Firewall Administration page
Recommended Anti Virus Exceptions
We recommend setting the following files and folders as exclusions or exceptions to all scanning in your anti virus software (to include Virus Scanning, On Access Scanning and Real Time File Scanning where appropriate):
- C:\Winman32 and/or C:\Winman32SQL
- C:\SYSCODE32.INF
- C:\Windows\System32 – any files beginning with CFP
- C:\Windows\SYSWOW64 - any files beginning with CFP
- Network Drive\Winman32 folder & all sub folders & files
Note
Some Anti Virus products may require you to exclude each .exe file separately as bulk exclusion may still result in the files being quarantined
Specific examples we have seen would be the following files which, when quarantined, can remove the winMan shortcut completely or prevent log in to the programme:
- C\Winman32SQL\Winman32.exe
- C:\Winman32SQL\winManAutoUpdater.exe
- C:\Winman32SQL\LaunchWinMan32.exe
Simply excluding the whole C:\Winman32SQL folder may not be sufficient - Full details are in the attached .pdf file below.
You may need to apply these exceptions to the server machine as well as any affected workstations.
If you need any assistance with this, we would recommend speaking to your IT company or the person who set up your Anti Virus program, as we are unable to advise on specific Anti Virus software.
A .pdf file containing a list of Anti Virus Exceptions and Exclusions for CFPwinMan is located below.